- YES, I HAVE THREE PEOPLE INTERVIEWING
FOR THE POSITION TODAY.
YES. YES.
I THINK AT LEAST ONE CAN FILL THE GAP.
WELL, THE FIRST ONE WAS SUPPOSED TO BE HERE 20 MINUTES AGO.
OH, HE'S HERE. I HAVE TO GO.
OH, OKAY, BYE. COME IN.
- HI, I'M HERE FOR THE INTERVIEW.
- HI, I'M KAREN GONZALES.
I'M THE GENERAL MANAGER HERE. AND YOU ARE?
- SEAN. SEAN DAVIS.
- HELLO, SEAN. PLEASE, SIT DOWN.
BECAUSE YOU WERE LATE,
WE DON'T HAVE MUCH TIME FOR THIS INTERVIEW.
- OH, YEAH, SORRY ABOUT THAT. I WAS CAUGHT IN TRAFFIC.
- OH, THAT'S FINE. I'M JUST LETTING YOU KNOW.
ANYWAY, I LOOKED OVER YOUR RESUME AND APPLICATION.
- WHAT'D YOU THINK?
- WELL, I THINK YOU REALLY DON'T HAVE MUCH EXPERIENCE,
BUT WE CAN TRAIN YOU HERE.
WHAT WE'RE REALLY LOOKING FOR IS SOMEONE ENERGETIC
AND EXCITED ABOUT THE JOB.
- SOUNDS COOL.
- BEYOND MICROSOFT WORD AND POWERPOINT,
DO YOU HAVE ANY ADDITIONAL COMPUTER SKILLS?
- NO.
- WELL, THAT'S NOT TERRIBLE...
WOULD YOU BE INTERESTED IN THE AREA OF CUSTOMER SERVICE?
- NAH, I REALLY DON'T LIKE TALKING TO STRANGERS.
- I SEE.
WELL, WHY DON'T YOU TELL ME A BIT ABOUT WHAT YOU DO LIKE.
- CARS. I LIKE FIXING THEM UP, STUFF LIKE THAT.
- SO YOU'RE VERY TECHNICAL.
- SURE.
- BUT THIS MOSTLY IS AN OFFICE JOB, THOUGH.
YOU ARE AWARE OF THAT, CORRECT?
I MEAN, THERE ISN'T A LOT OF NEED
FOR THE TECHNICAL EXPERIENCE THAT YOU HAVE.
- WELL, I PRETTY MUCH JUST NEED A JOB TO PAY FOR THE PARTS
TO GET MY CARS FIXED UP.
I'VE PUT IN A COUPLE OF APPLICATIONS
AT OTHER PLACES TOO.
- WELL, UNFORTUNATELY,
WE'RE OUT OF TIME, BUT THANK YOU FOR COMING IN.
WE'LL CONTACT YOU IN THE NEXT COUPLE OF WEEKS.
- OKAY. THANKS.
- RIGHT ON TIME. COME IN.
- HI, I'M KEVIN HARRIS. SO NICE TO MEET YOU.
- HI, I'M KAREN GONZALES, THE GENERAL MANAGER HERE.
- HEY, WHAT'S UP, KAREN.
WE TALKED ON THE PHONE, REMEMBER?
- YES, I RECALL.
I'M DOING WELL. HOW ARE YOU?
- OH, PRETTY SWEET.
- WELL, YOU CERTAINLY ARE ENERGETIC.
- YEAH, THAT'S ME.
WHEN I'M IN A NEW ATMOSPHERE,
I LIKE TO THROW MYSELF IN THERE HEAD FIRST.
- UH-HUH.
WELL, FROM YOUR RESUME, I SEE THAT YOUR LAST JOB
WAS AT A FAST-FOOD RESTAURANT.
- YEAH. YEAH.
WELL YOU SEE, KAREN, BURGER-FLIPPING IS AN ART.
- WELL, THERE'S NO BURGER-FLIPPING HERE.
- RIGHT. THAT'S WHY I WANTED TO TAKE THIS JOB.
THERE'S NO GRIME AND NO MANUAL LABOR OR ANYTHING DIRTY
THAT I'M GOING TO BE DOING, RIGHT?
- DON'T YOU KNOW WHAT JOB YOU'RE APPLYING FOR?
- HOPEFULLY, ONE WITH A DESK LIKE THIS.
- RIGHT...
IT'S LOTS OF COMPUTER SOFTWARE.
- RIGHT, I DO LOVE TECHNOLOGY.
AS LONG AS SOMEONE'S THERE TO SPELL IT OUT FOR ME,
YOU KNOW, I'LL BE FINE.
- WELL, OKAY.
I HAVE YOUR RESUME AND YOUR APPLICATION.
- AND... MY CARD.
- HEY... LOOK AT THAT.
WELL, I HAVE YOUR INFORMATION, SO I WILL CALL YOU...
IN THE NEXT WEEK?
- SOUNDS AWESOME. THANK YOU SO MUCH, KAREN.
- OKAY.
ONE MORE LEFT, KAREN.
ONE MORE.
YOU CAN DO THIS.
OH, IT CAN'T BE AS BAD AS THE LAST TWO.
- PLEASE, SIT DOWN.
- THANK YOU, MISS GONZALES.
- WOULD YOU CARE FOR ANYTHING TO DRINK?
A GLASS OF WATER?
- OH, NO. I'M FINE, THANK YOU.
- WELL, LOOKING OVER YOUR RESUME,
IT'S VERY IMPRESSIVE.
YOU'VE INTERNED AND HAVE HAD SOME PRACTICE ON THE JOB.
- YES. I REALLY LOVE WORKING WITH COMPUTERS.
IS THE SOFTWARE HERE DIFFERENT FROM WHAT I'M USED TO?
- YES, IT IS.
LUCKILY, WE HAVE A TRAINING SESSION FOR THE JOB
AND BECAUSE YOU ALREADY HAVE BASIC COMPUTER SKILLS
YOU WON'T HAVE ANY TROUBLE WITH THE SOFTWARE THAT WE USE HERE.
ARE YOU USED TO SUCH AN OFFICE SETTING, THOUGH?
YOUR PAST JOBS HAVE BEEN A LOT OF WORK FROM HOME
OR SMALL BUSINESS ATMOSPHERES.
- RIGHT. WELL, IT'S TRUE
I'M NOT USED TO A LARGE CORPORATE SETTING,
BUT I LIKE STRUCTURE,
SO I THINK I'D FIT IN HERE JUST PERFECTLY.
- GOOD.
VERY GOOD.
NOW, WHAT MADE YOU CHOOSE THIS COMPANY?
- WELL, I LOVE THE PROFESSIONALISM
THAT YOU DISPLAY.
YOUR COMPANY IS REALLY WELL-LIKED IN THE COMMUNITY.
AND I WAS VERY IMPRESSED WHEN YOU BUILT
THOSE THREE PLAY STRUCTURES
FOR THE KIDS WITH DISABILITIES LAST SUMMER.
YOUR COMPANY HAS A REPUTATION FOR PROVIDING QUALITY PRODUCTS
AND I WOULD JUST LOVE TO BE PART OF SUCH A SUCCESSFUL COMPANY
WITH SUCH BRAND LOYALTY.
- THOSE ARE KIND WORDS, THANK YOU.
WHY DON'T YOU TELL ME A LITTLE BIT ABOUT YOURSELF.
- WELL, I REALLY LIKE TO DIVE HEAD FIRST INTO SOMETHING.
IF I'M GOING TO TAKE IT ON, I'M GOING TO DO IT TO A "T".
MY FRIENDS SAY THAT SOMETIMES I'M A LITTLE TOO ORGANIZED
BUT I JUST LIKE TO HAVE IT DONE AND COMPLETE.
SINCE HIGH SCHOOL,
I'VE REALLY DEVELOPED AN INTEREST IN COMPUTERS
AND LEARNING NEW SOFTWARE.
I TOOK MY FIRST BUSINESS COURSE WHEN I WAS IN HIGH SCHOOL
AND THAT'S WHEN I REALIZED
I WANTED TO WORK IN A PROFESSIONAL SETTING.
AFTER HIGH SCHOOL I WENT ON TO COMMUNITY COLLEGE
AND TOOK ON A FEW COURSES WHERE I...
THEN I WORKED AS A RECEPTIONIST AT GMI INC.
I LEARNED
THAT I REALLY LIKED THE SMALL OFFICE SETTING AS WELL.
AND I LEARNED NEW SKILLS SUCH AS ANSWERING A MULTI-LINE PHONE
AND FILING,
AND I COMBINED IT WITH MY PAST EXPERIENCE FROM COLLEGE,
WITH MY KNOWLEDGE AND EXPERIENCE WITH THAT.
WITH MY EXPERIENCE AS A RECEPTIONIST
I HAVE DEVELOPED SOFT SKILLS
IN LEARNING HOW TO DEAL WITH CUSTOMERS OR CO-WORKERS
IN GOOD AND BAD SITUATIONS.
I AM PROFICIENT IN MICROSOFT WORD AND ACCESS
AND I HAVE BASIC KNOWLEDGE IN POWERPOINT AND OUTLOOK.
MY GOAL IS TO GO BACK TO COLLEGE.
I WOULD LIKE TO CONTINUE MY LEARNING,
BUT I THINK YOUR COMPANY WOULD REALLY BENEFIT
FROM MY WORK ETHIC,
WHICH IS, I AM JUST 100% DEDICATED TO WORK.
MY VALUES INCLUDE INTEGRITY AND HONESTY.
I AM ORGANIZED, DEDICATED,
RESPONSIBLE, PUNCTUAL, AND I AM WILLING TO LEARN.
I WOULD REALLY LIKE TO WORK FOR YOUR COMPANY.
I JUST THINK THAT THE WAY THAT YOU WORK WITH THE COMMUNITY
AND THE REPUTATION THAT YOU HAVE,
I THINK I COULD PLAY A GOOD PART IN IT.
- WELL, THANK YOU.
THOSE ARE GREAT QUALITIES.
- THANK YOU.
WOULD IT BE OKAY IF I GAVE YOU A BUSINESS CARD?
- CERTAINLY.
- AND CAN I ASK YOU A FEW QUESTIONS ABOUT THE COMPANY?
- UH-HUH.
- HOW LONG DOES THE AVERAGE EMPLOYEE STAY HERE,
AT THE COMPANY?
- WELL, IT VARIES.
- OF THE THREE CANDIDATES, WHO WAS DRESSED APPROPRIATELY
FOR THE INTERVIEW AND WHO WAS NOT?
NAME FOUR INTERVIEW RECOMMENDATIONS FOR SEAN.
WHAT INTERVIEW ADVICE WOULD YOU GIVE TO KEVIN?
HOW DID FRANCESCA SPECIFICALLY USE HER INTERVIEW PORTFOLIO
AND PERSONAL COMMERCIAL DURING HER INTERVIEW?