- OKAY, IT LOOKS LIKE JOHN'S RUNNING A LITTLE LATE.
- THERE'S A SURPRISE.
- SO WE'LL JUST GET STARTED.
NOW WE KNOW THIS UPCOMING CLIENT CALL IS CRITICAL.
YOU RECEIVED MY EMAIL
WITH THE AGENDA ATTACHED, OBVIOUSLY,
AND MY REQUEST FOR SPECIFIC INFO.
LET'S START WITH YOU, GERALD.
- OKAY, I HAVE THE INFO RIGHT HERE.
I CAN SHOOT IT TO YOU RIGHT NOW,
SO WE CAN TIGHTEN IT UP PRIOR TO THE MEETING, IF YOU'D LIKE.
- APPRECIATE THAT.
PATRICIA?
- UH... RIGHT.
SO, I'M LIKE, SENDING ALL THIS STUFF OUT,
AND THESE PEOPLE ARE LIKE,
"I CAN'T OPEN UP THE FILES" AND I'M LIKE "WELL, I CAN,"
SO, YOU KNOW...
- UH-HUH.
AND YOUR INFORMATION FOR THIS MEETING?
- YEAH, RIGHT.
UM, IT'S HERE... SOMEWHERE.
- SORRY, GUYS.
MY 9:00 RAN A LITTLE LONG, SO MY 10 STARTED LATE.
SO, HOW IS EVERYBODY?
- BUSY, JOHN, VERY BUSY.
- YEAH, I KNOW, RIGHT?
LIKE, I DIDN'T EVEN A CHANCE TO READ WHAT'S ON THE AGENDA.
SO WHAT ARE WE DOING HERE TODAY?
- I'M JUST TRYING TO STAY AWAKE.
- UH, WE'RE PREPARING FOR OUR COMPANY'S LARGEST CLIENT.
NEEDLESS TO SAY, SHE'S QUITE DEMANDING.
AND THAT MEANS WE NEED TO BE BUTTONED DOWN
AND BULLETPROOF FOR THIS CALL.
AND THAT MEANS WE NEED TO BE ON TIME,
PREPARED AND BRILLIANT.
- OKAY, I'M STOKED. LET'S BRING HER ON.
SO, WHICH CLIENT ARE WE TALKING ABOUT HERE?
- I HAVE NO IDEA.
- I DON'T SEE HOW, KAREN,
ESPECIALLY GIVEN THE TIME CRUNCH.
- OH, BUT, KAY, IF YOU REMEMBER,
THIS IS NO DIFFERENT THAN LAST YEAR'S KICKOFF,
OR THE YEAR BEFORE.
NOW, LET'S MOVE ON
TO ITEM NUMBER FIVE ON THE AGENDA.
- RIGHT, BUT YOU HAD NIGEL WORKING FOR YOU THEN.
NO OFFENSE, BUT I DON'T KNOW
IF YOUR CURRENT TEAM CAN PULL THIS OFF.
- PATRICIA?
- HUH?
- KAY SEEMS TO THINK WE CAN'T HANDLE THIS,
WHEREAS WE ARE MORE THAN CAPABLE
AND EAGER TO DO WHATEVER IT TAKES.
- I AGREE.
- IS JOHN STILL IN THE MEETING?
I HAVEN'T HEARD ANYTHING FROM HIM. JOE EITHER.
- HUH, WHAT... UM, I'M HERE. I'M READY.
- WHAT HE MEANS, KAY,
IS THAT YOU HAVE NOTHING TO WORRY ABOUT BUT WORRY ITSELF.
I MEAN, WE HAVE SYNERGY, WE HAVE MOTIVATION,
WE HAVE A THIRST FOR EXCELLENCE...
I MEAN, IT'S A GAME CHANGER.
AND A TINGLER. BAM!
- I AGREE.
- UM, IF I MAY...
THIS IS GERALD.
I PREPARED A POWERPOINT
AND SOME HANDOUTS THAT I EMAILED EVERYBODY PRIOR TO THE MEETING.
DID YOU GET THE FILE, KAY?
- UM, I'VE GOT THEM, YES. - OKAY.
- LET ME OPEN IT UP.
- ALL RIGHT, START WITH THE SECOND SLIDE
AND YOU'LL SEE THE PROPOSED PRODUCTION SCHEDULE
ALONG WITH SOME NEW CREATIVES.
NOW, THESE COVER EVERY CONTINGENCY,
GIVING YOU OPTIONS THAT WILL NOT ONLY GET THIS DONE
ON TIME AND ON BUDGET,
BUT WILL ENGAGE AND MOTIVATE
YOUR TARGET AUDIENCE IN A FRESH, NEW WAY.
- I DO LIKE WHAT I'M SEEING HERE.
UM, TO BE HONEST, I WAS READY TO JUMP TO ANOTHER CALL,
BUT SINCE WE'RE FINALLY GETTING SOME TRACTION, LET'S CONTINUE.
- OUT OF THE FOUR EMPLOYEES,
WHICH ONE DEMONSTRATED APPROPRIATE MEETING BEHAVIOR?
PROVIDE SPECIFIC EXAMPLES.
- HOW DID TECHNOLOGY ASSIST THE MEETING
AND HOW DID TECHNOLOGY HINDER THE MEETING?
- WHAT PERCEPTION OF THE COMPANY
MAY THE CLIENT HAVE FROM THE CONFERENCE CALL?
PROVIDE TWO EXAMPLES.
- NAME FOUR INAPPROPRIATE ACTIONS FROM THE EMPLOYEES.