- HEY, YOU WANTED TO SEE ME, KEN?
- HEY, HON, THANKS FOR COMING IN.
SO, HOW ARE THINGS GOING WITH CONROY?
- GOOD. - YEAH?
- YEAH. SALES ARE UP FROM THIS TIME LAST YEAR, SO...
EVERYTHING'S GOOD.
- UH-HUH.
BECAUSE I JUST TALKED TO HIM AND HE SOUNDED,
I DON'T KNOW, A LITTLE UNDERVALUED?
- I'M SORRY?
- YOU KNOW, AS A CLIENT.
HE BUYS A LOT OF PRODUCT FROM US
AND WE NEED HIM TO FEEL APPRECIATED.
- LIKE...?
- LIKE, WE LIKE HIM...
LIKE, YOU LIKE HIM.
LIKE, YOU CARE ENOUGH TO FIX YOURSELF UP A LITTLE BIT
WHEN YOU'RE GOING TO SEE HIM.
I MEAN, HERE WE'RE ALL LIKE FAMILY,
SO YOU DON'T HAVE TO DO THAT, AROUND THE OFFICE.
BUT FOR CLIENTS LIKE CONROY,
WHO YOU APPRECIATE, YOU KNOW, PRETTY WOMEN?
IT WOULDN'T HURT YOU TO ACCENTUATE THE POSITIVE,
IF YOU KNOW WHAT I MEAN.
- UH, I DON'T KNOW EXACTLY WHAT YOU'RE TALKING ABOUT.
- LIKE TODAY, THE HAIR, THE MAKEUP, THE CLOTHES,
I MEAN, NO OFFENSE IF YOU'RE A PRACTICING CATHOLIC,
BUT YOU LOOK LIKE A DAMN NUN.
WHY HIDE YOUR ATTRACTIVE FEATURES?
- I DON'T REALLY FEEL COMFORTABLE
WITH WHAT YOU'RE SAYING.
I MEAN, I'M A SALES ASSOCIATE
AND I DON'T FEEL COMFORTABLE DRESSING A CERTAIN WAY.
- YOU'RE WAY AHEAD OF ME.
- I DON'T KNOW WHAT YOU MEAN.
- I'M A MIDDLE MANAGER SO I DRESS "MIDDLE MANAGER".
YOU'RE A FEMALE SALES ASSOCIATE
SO YOU SHOULD PROBABLY DRESS THAT WAY.
- AND HERE I THOUGHT MY JOB WAS SALES ASSOCIATE.
- COME ON, YOU'RE NOT A ROBOT.
I SAW YOUR TATTOO AT THE COMPANY PICNIC.
IT'S VERY SPICY.
IT'S HOW GUYS ARE, YOU KNOW...
SO ALL I'M SAYING IS, YOU'VE GOT TO PUT THAT TO WORK FOR YOU.
WEAR SOMETHING LOWER, SHOW IT OFF.
IT'S REALLY NOT A BIG DEAL.
- I'M GOOD AT MY JOB.
CUSTOMERS APPRECIATE ME,
I'M EFFICIENT AND I'M FAIR AND...
I'M FEELING REALLY UNCOMFORTABLE WITH WHAT YOU'RE SUGGESTING.
- HEY, ALL I'M SAYING IS THAT
I NEED EVERYBODY ON MY SALES TEAM TO BE PULLING THEIR WEIGHT.
WHAT YOU DO WITH THAT PIECE OF INFORMATION IS UP TO YOU.
- WAS THERE ANYTHING INAPPROPRIATE
ABOUT KENNETH'S COMMENTS TO RACHEL?
IF SO, PLEASE BE SPECIFIC
IN WHICH COMMENTS WERE INAPPROPRIATE
AND EXPLAIN WHY.
DID RACHEL MAKE ANY WORKPLACE-RELATED MISTAKES
TO CONTRIBUTE TO KENNETH'S PERCEPTION OF HER?
IF YES, PLEASE EXPLAIN.
DID RACHEL HANDLE THE CONVERSATION APPROPRIATELY?
WHY OR WHY NOT?
- BASED UPON THE CONVERSATION BETWEEN KENNETH AND RACHEL,
WHAT SHOULD BE RACHEL'S NEXT STEPS? BE SPECIFIC.